The Operations Specialist supports the day-to-day operational activities of the company, ensuring smooth coordination between departments (Sales, Installation, Maintenance, Inventory), monitoring project execution, and ensuring deadlines and quality standards are met. Acts as a key link between management and field teams.
Key Responsibilities:
Coordinate installation and maintenance schedules for CCTV and security systems with technical teams.
Track inventory levels and ensure timely availability of necessary equipment and accessories.
Collaborate with the sales team to ensure readiness for order fulfillment.
Improve operational workflows and suggest process enhancements to increase efficiency and reduce costs.
Handle any operational issues and resolve them promptly.
Follow up on service contracts and product warranties related to installations.
Qualifications and Requirements:
Bachelor’s degree in Business Administration or related field.
Minimum of 2–3 years of experience in operations, preferably in technology or security systems.
Strong organizational and communication skills.
Proficiency in Microsoft Office; knowledge of project management tools is a plus
